الشروط والاحكام

Privacy Policy

Effective Date:1-1-2025

Last Updated:25-1-2025

HouseCare Company we respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information about you when you use our app or visit our website.

1. Information We Collect

1.1 Location Data

We collect your precise location when using location-based features of our app, such as booking cleaning services or finding nearby apartments. This is used to match you with nearby service providers and ensure accurate delivery of services.

1.2 Personal Data

We collect your name, email address, phone number, and other contact information provided during sign-up or booking.

1.3 Usage Data

We collect information about how you interact with our app, including feature usage and device details like operating system and device type.

2. How We Use Your Information

We use your data to process and fulfill booking requests, communicate with you regarding bookings or inquiries, improve our app and user experience, and comply with legal obligations.

3. How We Share Your Information

We may share your data with third-party service providers (e.g., cleaning staff or apartment owners) to fulfill your requests and with legal authorities when required by law. We do not sell or share your data with advertisers.

4. Data Retention and Deletion

We retain your data only as long as it is needed to provide services or comply with legal obligations. Users can request data deletion by contacting us at info@housecare-company.com.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

  • Access: You have the right to request access to your data.
  • Correction: You can update or correct your information.
  • Deletion: You can request the deletion of your data.
  • Consent Withdrawal: You can withdraw your consent for data collection at any time.

To exercise your rights, contact us at info@housecare-company.com.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Please review it periodically. Changes will be effective immediately upon posting.

9. Accessibility

This Privacy Policy is publicly accessible and viewable on our website and app at any time.